We expect a retainer fee payment at the time of booking to secure your date and the payment for your experience is broken up into 2 payments. The 1st payment is due 2 weeks before service date and the 2nd payment is due 1 week before service date.

You are free to book your own hotel, cabin, resort or airbnb. We can assist upon request for an additional fee.

Yes you can! If you would like us to add your personal items to your experience, advise us of what those items are and leave them out so our Romance Concierges can easliy find them.

Our clients have the right to change their booking dates for any reason. If booking date has to be changed more than once, an additional Retainer Fee is required.

Yes we do! We offer selected home experiences for all special occasions. Services include, Romantic Bedroom Decor, Intimate Dinning for two, and Intimate Couple's Massages.

Please see our return and refund policies. You can find the link at the bottom of our website.

We prefer for our clients to not be in the suite or home area during set-up. This is because our Romance Concierge in room to work and per due to Covid and the CDC guidlines, we are still following social distancings instructions.

We allow our Romance Concierges a minimum 2 hours of set-up time. Anything over 2 hours will incur an additional $50 per hour. This applies to all Exclusive Services.